FAQ

1. How long does it take to apply? The first few times may take around 15 minutes. Later it will take a few minutes.

2. How do I apply them? Start with clean, dry lashes and apply each cluster from the outer corner inward, under your own lashes, in the beginning of your lash root. Press each cluster into place as you go. See our full application guide → zolarabeauty.eu/tutorial

3. Do I need to buy glue separately? No, the glue is already on each cluster. You just need special tweezers. We sell them separately if you need a pair.

4. Will these damage my natural lashes? No. Unlike extensions, the clusters are not bonded to your individual natural lashes. Just be gentle when removing them and your lashes will be fine.

5. What if it feels uncomfortable? With the right application it should not feel uncomfortable. The first day you might simply notice that you have lashes on - that feeling goes away quickly. If something feels off, check that no cluster is sitting on your waterline. Moving it slightly upward usually fixes it immediately.

6. Which style should I choose? If you are new to lash clusters or want a really natural result, start with BARE (brown) or DEFINED (black). If you are used to lash extensions and want a fuller, more polished look, LUSH is the closest to that feeling. Choose BOLD for a full glam look.

7. Are they safe for sensitive eyes and contact lens wearers? Yes. The glue is latex-free and fragrance-free, which are the most common irritants in lash products. Contact lenses are no problem. If you notice any irritation, stop using them.

8. How long do they stay on? It depends on your skin type and daily routine. Oily skin or oil-based products near the lash line will shorten wear, while keeping the area clean and oil-free will extend it.

9. Can I shower or swim with them? Yes. After swimming or showering, gently pat the lash area dry - do not rub.

10. Can I sleep in them? Yes. If a cluster shifts during the night, simply take it off and press it back into place - it usually sticks again without any problem. If it no longer holds well, just apply one fresh cluster from your box.

11. Can I wear eye makeup with them? Yes, you can wear eye makeup, but don't use mascara. When removing eye makeup, avoid oily products near the lash line as oil softens the glue and the clusters will come off more easily.

12. How do I remove them? There are two ways. You can hold each cluster at the glue band and gently pull from the outer corner. Or for a more gentle approach, take a cotton swab with a little oil (coconut oil works well), rub it along the glue line, and the clusters will come off on their own.